Privacy Policy

1. Introduction

RoamReady ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

• Personal Data: Name, email address, phone number, billing address, payment information
• Device Information: Device type, operating system, browser type, IP address
• Usage Data: Pages visited, time spent on pages, links clicked, search queries
• Location Data: Country and region information for service delivery
• Payment Information: Processed securely through Stripe (we do not store full credit card details)

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:

• Process your eSIM purchases and deliver your QR codes
• Send you order confirmations and delivery notifications
• Respond to your inquiries and provide customer support
• Send promotional emails, newsletters, and marketing communications
• Improve our website and services based on your feedback
• Detect and prevent fraudulent transactions
• Comply with legal and regulatory requirements

4. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: Third-party vendors who assist us in operating our website and conducting our business (payment processors, email providers, analytics services)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: You have the right to request access to your personal data
• Right to Correction: You have the right to request correction of inaccurate data
• Right to Deletion: You have the right to request deletion of your data
• Right to Opt-Out: You have the right to opt out of marketing communications
• Right to Data Portability: You have the right to receive your data in a portable format

9. GDPR Compliance

If you are located in the European Union, your personal data is processed in accordance with the General Data Protection Regulation (GDPR). We process your data only with your consent or as necessary to fulfill our contract with you. You have the right to withdraw consent at any time.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your data at any time, subject to legal and contractual obligations.

11. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information immediately.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this policy.