Last updated: March 1, 2026
We collect information you provide directly to us, such as your name, email address, and payment information when you purchase an eSIM plan. We also collect information automatically when you use our website, including your IP address, browser type, pages visited, and device information.
We use the information we collect to process your eSIM purchases and deliver QR codes, provide customer support, send transactional emails and order confirmations, improve our services and website, and comply with legal obligations. We do not sell your personal data to third parties.
We share your information only with trusted service providers who help us operate our business (payment processors, email delivery services, customer support tools). All third parties are bound by data processing agreements and may not use your data for their own purposes.
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Purchase records are retained for 7 years for accounting purposes. You may request deletion of your account data at any time by contacting [email protected].
Under GDPR and applicable privacy laws, you have the right to access, correct, or delete your personal data; object to or restrict processing; data portability; and withdraw consent at any time. To exercise these rights, contact us at [email protected].
We implement industry-standard security measures including SSL encryption, secure payment processing through PCI-compliant providers, and regular security audits to protect your personal information.
For privacy-related questions or requests, contact our Data Protection Officer at [email protected] or write to RoamReady eSIM, 123 Tech Street, London, EC1A 1BB, United Kingdom.
Questions about this policy? Contact us at [email protected]